Featured Posts

January 27, 2020

Customer Experience: From Consistency to Excellence

Lior Arussy
By Lior Arussy
World's Leading Customer Experience Consultant
The call that came in was a regular call.A customer notified the dealership that he would bring in his car for service.The request, however, was very unusual.The customer requested a loaner car but not just any loaner car, the top of the line loaner car, a Mercedes S550.The truth is that the ...
Feeling Good: The Fuel that Drives Motivation
January 13, 2020

Power SHIFT Your Focus: The Mark of a True Leader

Steve Rizzo
By Steve Rizzo
The Attitude Adjuster
The most important lesson that I've learned from living on this planet is what any truly happy, successful and optimistic person knows about life: They will experience good times and bad times. They will have sad days and ecstatic moments. That nothing in life is permanent and our success and ...
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January 27, 2020
Customer Experience: From Consistency to Excellence
By Lior Arussy
The call that came in was a regular call.A customer notified the dealership that he would bring in his car for service.The request, however, was very unusual.The customer requested a loaner ...
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January 19, 2020
Learning To Grow After Loss
By Auntie Anne Beiler
For everything, there is a season. A time for everything (Ecclesiastes 3:3-4). A time to tear down and a time build. A time to weep and a time to laugh. I might add, there is a time to lose and a time to gain. ...
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January 16, 2020
Three Critical "Future of Work" Forecasts for the 2020s
By Robert Tucker
Each year I interview hundreds of organizational leaders and individual contributors on their most pressing business challenges. Through surveys and one-on-one interviews, I probe ...
Large 70 steverizzo 011 Feeling Good: The Fuel that Drives Motivation
January 13, 2020
Power SHIFT Your Focus: The Mark of a True Leader
By Steve Rizzo
The most important lesson that I've learned from living on this planet is what any truly happy, successful and optimistic person knows about life: They will experience good times and bad ...
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January 06, 2020
MIRTHMAKING…It's a Distance Thing
By Mark Mayfield
Dissecting the meaning of humor is like dissecting a frog:nobody really enjoys it and the frog dies.So let's save a frog.No analysis or dissection here, just a direct conclusion.Humor is ...
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January 03, 2020
3 promises to make to take control in 2020
By Troy Hazard
So, at about this time every year we all take some time off, we enjoy the time with family and friends, and we find a quiet moment to consider the year behind us, and the year ahead. But what do ...
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December 30, 2019
Here Now
By Dan Thurmon
If New Years' goals or resolutions have fallen flat in the past, try a different strategy to make 2020 a defining year for your growth and success. In this two minute video, I'll share my personal "theme" for 2020 and help you to ...
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December 18, 2019
Decisiveness is Overrated
By Victoria Labalme
In many cultures and organizations, there's a pervasive belief that decisiveness is an inherently positive trait and that indecision is a sign of weakness. The general philosophy is that "Successful people ...
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December 11, 2019
Do Economic Recoveries Die of Old Age?
By Elliot Eisenberg
The US economy is clearly slowing. After adjusting for inflation, GDP grew by 2.9% in 2018, and by an even better 3.1% in 19Q1. But growth slowed to just 2% in 19Q2, and 2.1% in Q3 and is expected ...
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December 09, 2019
Love Your Millennials
By Mark Sanborn
Think about the last time you were at an event and one of the speakers criticized or made fun of an entire generation of millennials. Is that really fair, or even accurate? Many critics love to bemoan the scourge of ...

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