July 07, 2020
6 Strategies for Shaping Your Post-Pandemic Future
By now, you and your organization have probably moved through the crisis management phase of Covid-19. No doubt it's been all-consuming. You've been focused on keeping...
May 18, 2020
Innovating in an Era of Uncertainty and Complexity
Editor's note: The article below encapsulates a sponsored research project titled, Innovation for a New Era, conducted by Patrick Deren, Matthew Grant, and...
January 16, 2020
Three Critical "Future of Work" Forecasts for the 2020s
Each year I interview hundreds of organizational leaders and individual contributors on their most pressing business challenges. Through surveys and one-on-one interviews, I...
December 04, 2019
Use Your Association Leadership Retreat to Become 2020 Future Ready
As America’s trade and professional associations enter the new decade, many are facing the same competitive market forces that bedevil their members. Yet often they lack the...
November 11, 2019
The Importance of Confronting Brutal Facts
After I wrote about the importance of seeing it coming in last month’s newsletter, a subscriber wrote in to affirm what he called the “strong message.”
Mark Frandsen is a CEO, a...
October 24, 2019
The Tucker Innovation Model
The post The Tucker Innovation Model appeared first on Innovation Resource.
October 15, 2019
Seven Driving Forces to Improve Customer Experience
1. Make Value Your Driving Force
In the digital age, one thing is clear: the power of the customer will continue to increase. To win and keep customers in the face of...
October 04, 2019
The Importance of Seeing it Coming
In my travels this year, the one comment I'm hearing is "we just didn't see it coming."
The grocery industry didn't see it coming when Amazon suddenly jumped into their industry...
October 04, 2019
The Importance of Seeing it Coming
In my travels this year, the one comment I’m hearing is “we just didn’t see it coming.”
The grocery industry didn’t see it coming when Amazon suddenly jumped into their...
October 03, 2019
Seven Trends Driving The Future of Innovation
Kraft Heinz' stock is down 50 percent over the past 12 months, turnover in the executive ranks has increased, and the company's inability to keep pace with changing consumer...
August 26, 2019
What I Learned on Summer Vacation
I used to think summer vacations should be a time to not think. Turn off the brain, tune out and drop off the map was the idea. Read a mystery novel or biography. Take a dip in...
July 09, 2019
13 Guidelines for Navigating the New Decade Ahead
In 2009, after a speech at the St. Petersburg International Economic Summit (Russia’s Davos), I wandered into a panel discussion on the topic of trade wars, led by New York...