Jim Knight | Entrepreneur and Global Training Expert Who Teaches Companies  How To Attain “rock Star” Status

Jim Knight

Entrepreneur and Global Training Expert Who Teaches Companies How To Attain “rock Star” Status

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Jim Knight
Biography

Jim Knight teaches organizations of all sizes how to attain their own "rock star" status.

Although his illustrious career started at Gatorland Zoo in Florida (he has scars to prove it), Jim cut his teeth in the hospitality training industry and eventually led Global Training for Hard Rock International for two decades. His customized programs show how to amp up organizational culture, deliver world-class differentiated service, and build rock star teams and leaders.

Known for his signature spikey hair, Jim is the best-selling author of Culture That Rocks: How to Revolutionize Your Company's Culture was featured in Entrepreneur Magazine as one of the "5 Books That Will Help You Transform How You Do Business". His new book, Leadership That Rocks: Take Your Brand's Culture to Eleven and Amp Up Results, launches May 2021.

A portion of Jim's book sales, podcast revenue, speaking fees, and training program proceeds goes to No Kid Hungry and Cannonball Kids' Cancer.

Current: Treat People Like Rock Royalty

Time 01:40

More Videos From Jim Knight

Treat People Like Rock Royalty
Time 01:40
The Difference Between Culture and Heritage
Time 02:12
Over Communicate to Create Memories
Time 03:11
Brand Ambassadors are the Differentiators
Time 01:13

CULTURE THAT ROCKS

How to Amp Up and Revolutionize Company Culture

This high-energy keynote presentation focuses on individuals, departments, and entire companies who are charged with creating, maintaining, and revolutionizing an organizational culture.
The program delves into every area of a company’s environment and reveals realistic solutions for systemic change.

Key points include:
Defining Company Culture
Understanding Heritage vs. Culture
Identifying 3C Employees Creating Brand Ambassadors
Amping Up Communication
Enhancing Employee Engagement
Handling Organizational Change
Developing Resiliency

Regardless of your company’s cultural history or status, this program will inspire attendees to take up the challenge of enhancing their organizational environment.

LEADERSHIP THAT ROCKS

Create Rock Star Employees and Amp Up Results

This impactful keynote presentation is effectively designed to provide leaders of any level practical and tactical initiatives to create an iconic business - internally and externally.

Key points include:
Producing a Virtuous Environment Hiring Rock Stars
Enhancing Employee Engagement Creating an Army of Giants
Amping Up Communication
Fostering Mentorship and Accountability Becoming Heart-Centered
Developing Emotional Bank Accounts

This program will deliver rapid-fire best practices that any leader can immediately put into practice, starting them down the path to rock-star success.

SERVICE THAT ROCKS

Create Unforgettable Experiences and Turn Customers into Fans

Every business has competitors. And how you set yourself apart from those competitors will determine whether your customers will fall madly in love with you… or not.
This high-energy, interactive, and visual keynote presentation teaches how to differentiate your organization from the rest to become the business of choice.

Key points include:
Becoming Customer Obsessed
Delivering Personalized Experiences
Avoiding Acceptable Mediocrity
Eliminating 4-Letter Words
Creating Raving Fans
Building Mental Shelf Space
Writing Yourself into the Story
Increasing Value Proposition

Immersed in the spirit of Rock ‘n Roll, this edu-taining program will deliver thought-provoking best practices to create
mind-searing customer obsession.

BUILDING A ROCK STAR TEAM

How to Find, Develop, and Keep Brand Ambassadors to Produce Iconic Results

This program is effectively designed to highlight best practices in every area of the Employee Life Cycle. Key strategies include how to tap into the needs of today’s talent pool, and innovative ways to create, maintain, or revive a strong employee culture, regardless of its current state.

Key points include:
Understanding the Drivers of Today’s Workforce
Finding and Retaining Top Talent
Overhauling Onboarding
Revolutionizing Training Concepts
Designing Effective Collateral
Embracing Technology
Amping Up Communication
Utilizing Performance Management Tools
Realizing the Power of Storytelling
Fostering Mentorship and Development
Celebrating

All business results (good or bad) occur because of human behaviors. This program explores specific strategies to empower, inspire, and elevate your employees, creating a team
of rock stars for your organization.

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