Curt Coffman has served as the thought architect for Ritz-Carlton's new 'Service Values,' which has been cited as one of our organization's most important change initiatives by executives, general managers and ladies and gentlemen alike.

Customers are willing to pay a premium for strong brands. Strong brands are the result of employees and the cultures they create. Curt Coffman brings the clear direction necessary to understand and capitalize on these realities.

Curt's contribution to our event was both memorable and impactful. Attendees were unanimous in ranking Curt as the best session of the day. We look forward to having him back

"I have had the privilege to work with Curt for several years. He is truly an expert in the area of creating highly productive cultures. He has helped us with specific ideas on increasing employee engagement, which has led to higher customer engagement and better numbers from sales to profits. For us, numbers are everything and Curt understands that unless we can define and manage something, it’s not worth doing. Curt’s experience on driving employee and customer engagement is revolutionary and I am proud that our organization has continued to benefit from his work."

Curt has been instrumental in helping us to develop a platform for engagement that has propelled our Company to earn distinctions around the engagement of our Coworkers and Customers—as a “Best Staffing Firm to Work for” and “Best of Staffing Client”

"Curt Coffman delivered a compelling workshop to corporate members of The Leadership Investment.  Not only were we challenged to look at our cultures and ourselves differently, but also his extensive knowledge and research coupled with practical examples offers solutions for leaders to address and tackle cultural issues.  This is not your typical academic culture presentation; it is a provocative and engaging approach to turn culture into a competitive advantage.  We look forward to working with Curt again soon!"