Comprehensive customer service and putting yourself in the other person’s shoes. The customers
between the company and the final consumer: from distributors, jobbers and middlemen, retailers to
their clerks and the general public to their communities. The 7 levels of distribution any product is
funneled through to bring it to the mass market, and how to serve each level for success and longevity.
All presentations can be promoted with purchased copies of the NYT’s bestseller, The Barefoot Spirit
and/or its companion The Entrepreneurial Culture, 23 Ways to Engage and Empower Your People.