Lior Arussy

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Lior Arussy: How to Build Brand Performance

Lior Arussy

World's Leading Customer Experience Consultant

Travels From
NJ, US
About Lior Arussy

One of the world's authorities on customer experience, customer centricity and transformation, Lior Arussy delivers results. His strategic framework converts organizations from product- to customer-centricity. It is drawn from his work with some of the world's leading brands: Mercedes-Benz, Royal Caribbean Cruises, Delta Air Lines, Thomson Reuters, MasterCard, Novo Nordisk, Walmart and more.

His methodology enabled a Mercedes-Benz to take the number one position in customer satisfaction in two ...