Kirsty Dunphey | One Of Australia's Leading Young Business Women

Kirsty Dunphey

One Of Australia's Leading Young Business Women

Kirsty Dunphey
Biography

Kirsty Dunphey has first and foremost always been entrepreneurial. From her start at an early age working in her parents small businesses or opening her first business at 15 - she has had the bug her whole life. With two businesses and two part time jobs under her belt at the age of 15 to her own real estate agency at 21 Kirsty has been described as Little bit Aussie Battler, Little bit Sassy Entrepreneur.

In 2002 Kirsty was named as the National Winner of Telstras Young Business Woman of the Year Award. Winning this prestigious award and in fact being its youngest ever recipient shows the depth of her knowledge, experience and most importantly passion. Through speaking, training, coaching and wide variety of products and materials Kirsty takes that passion, that experience and that drive and injects it into your organization, your career, your life. Anything is Possible and Kirsty has developed presentations, workshops and reading materials to show you how to use simple techniques to change your mindset and change your life.

When both Kirstys parents went bankrupt - not even this could set her back from achieving her entrepreneurial goals. In fact, this actually gave Kirsty further motivation and accelerated her progression towards financial independence.

At age 21 when the banks would not give her funding to open a real estate agency - she would not be deterred growing that agency from a team of just three - all owners of the company operating in a 2 bedroom apartment with no phones or internet site to a team of market leaders of over 50 across the North of Tasmania operating in 6 locations.

When Kirsty was purchasing her sixth investment property in her early twenties and her bank would not cooperate - did she stop there? No way, she was creative and found the solution that suited the problem blasting her way to being a self made millionaire at 23, self made multi millionaire by 25.

Kirsty has eagerly launched into the next chapter of her career selling in mid 2006 her interest in the first office she started at 21. She says My passion is training and education, I am so grateful for the experiences I have had in running this business - but the next chapter is exciting and waiting. Kirsty now concentrates on training, speaking and educating whilst still maintaining ownership of one office and an active presence in Tasmanian real estate.

Kirstys first book Advance to Go, Collect $1Million was released in 2005 outlining the first chapter in Kirstys career and life and she has fast become a well known name in national business circles Kirsty has been featured on the Today show, Today Tonight, Cosmopolitan, Ocean Drive and Marie Claire Magazines, the Herald Sun and Age newspapers to name but a few.

Combining her passion for entrepreneurialism, customer service, property investment, building wealth, developing your sales skills, youth potential, business practices, real estate and enhancing public perception and skills of real estate agents Kirsty now delivers around 30 keynote speeches a year and is available as a speaker and trainer on the above topics.

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Culture is Caught, not Taught

In this dynamic session Kirsty will show you how to:

Build phenomenal culture within your organisation and to have that culture become an institution
Use culture to improve you staff retention and recruitment
Build innovative staff reward systems that work
Make your management team accountable
Have exciting team meetings your staff will actually want to attend
Plan for the future of your business implementing innovation that results in actual $$s
Grow a team that thinks, feels and acts as though the company is their own

Customer Service is a Strategic Weapon of Mass Persuasion

In this interactive session we show how to:

Use strategic customer service to impact upon the lives of a massive number of people, not just the client involved
Implement a strategy to incorporate fabulous customer service from many industries other than your own
Identify errors in your customer service strategies and set plans in place to avoid repeating these
Have your “personalized” customer service pre-prepared and systemised and still 10 times more thoughtful than your competition
Identify free or nearly free customer service ideas that will create the JOW factor (Jaws open wide!)
Build a proven plan for customer service to increase your rate of repeat and return customers

Networking – Maximising Your Mojo

At 21 I owned my own real estate agency and yet most people thought I was the receptionist! Through networking, self promotion and breaking free from the introvert I had so desperately wanted to stay I developed and used these 10 simple techniques to put myself in a position where I was never again mistaken for the receptionist. Let me show you how to do it for yourself with the following:

Recognise why and where your networking is currently lacking
Put systems in place so that even if you’re an introvert who hates talking to people and has no memory whatsoever you can still be a world class networker
10 simple networking tips you can use immediately (we’ll even get you to use some in the session)

This is one of my favourite sessions to present as it’s not a skill we’re taught in school and it’s not a skill that comes naturally to many of us. Best of all with these ten simple tips I can show you how easy it can be and how dramatically it will increase your sales. Don’t think you’re in sales? We’ll address that too - everybody is in some way and we can make you more effective!

From Bankruptcy and Divorce to Learning and Success

This is Kirsty’s keynote presentation focusing on her own personal story. She will show real emotion as she shares with your audience the lessons she learnt from watching her parent’s marriage and financial situation implode. When you see your parent’s car get repossessed or are forced to move out of your family home it affects you and your behaviour - in this heart felt keynote Kirsty will share how she used the lessons learnt and the experiences had during this time as fuel to spark her passion and creativity.

See and experience Kirsty's journey as she delves into how she started her first business at 15, her second a year later. How she then went to University – the first on her mother’s side of the family only to drop out after a year. See then as she finds her passion – but more importantly she how she found it. This keynote has proved a hit with many audiences and is our most popular when presenting at schools and service organizations such as Rotary.

Kirsty Dunphey
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