• Signs presented by an individual in crisis/contemplating suicide
• Familiarization of effective communication tools
• Interacting with adolescents in crisis/regarding suicide of peer
• RELEASE Model for working with individuals in distress or a crisis
• Developing a Crisis Safety Plan
• Specific cases from law enforcement encounters on the Golden Gate Bridge
• Understanding the important role of empathy/understanding in crisis communication
• How “Listening to understand” is vital to successful interactions
• Specific interactions with an individual contemplating suicide
• Enhancing communications skills: What to say and what not to say
• Managers, the example you set is vital to your team members’ and the company’s success
• Active Listening Skills: Learning, Understanding and Implementing
• Stress: Its role in our daily lives and the importance of self-care
• RELEASE Model for working with individuals in distress or a crisis
(Workshop)
• How stress affects your daily quality of life
• Quality of Life Triad: A guide to maintaining a healthy mental and physical life style
• Understanding stress hormones and the impact they have
• The importance of support systems
Workshop
• Understanding how to approach and communicate with someone who may be contemplating suicide or self-harm
• Seven components of Active Listening Skills – skills can be used from the highest levels of corporate negotiations to parents struggling with the children to do their homework
• Role play using ALS and RELEASE model in multiple scenarios
• Gain usable information to promote confidence in engaging a person in distress or crisis
(Workshop)
• Specific cases from law enforcement encounters on the Golden Gate Bridge
• Determine courses of action based upon possibly suicidal individual’s mannerisms
• Provide insight to suicide loss survivors on coping, their emotions, and acceptance of loss
(Workshop)
• Signs to look for when suffering from compassion fatigue / post traumatic stress disorder
• Administration’s role after a traumatic incident
• Self Care / Quality of life
• Courageous Conversations: Communicating with an officer in crisis