Joey Coleman

Joey Coleman NSB Joey Coleman NSB
Joey Coleman Videos View All
Joey Coleman: 2 min preview

Joey Coleman

Author, The First 100 Days

Speaker Fee Details
Travels From
Evergreen, CO
About Joey Coleman


The First 100 Days
The First 100 Days is a methodology, system, and practice for creating remarkable customer experiences. It hinges on exploring the various interactions (or touchpoints) an organization has with a new customer and then analyzing how to make each of those minute interactions more remarkable.

Investigating ways to simplify the experience, while maintaining a sense of emotional engagement, allows every interaction to contribute to an overall feeling of customer ...