Jerry Jellison | Change Management Expert, USC Professor and Former Credit Union Chairman

Jerry Jellison

Change Management Expert, USC Professor and Former Credit Union Chairman

Fee Range
$6,500

Jerry Jellison
Biography

Dr. Jerry Jellison has been a full professor of social psychology at the University of Southern California in Los Angeles for over 30 years. He held previous appointments at Duke University, the University of Missouri, and the University of Texas, Austin. Jerry has received multiple teaching excellence awards. His notable courses are Interpersonal Relations and Applied Social Psychology.

Jerry served as president and now chairman of the board of the 30,000 member USC Credit Union for twenty-three years and helped lead a 200-fold increase in assets from $2 million to over $400 million. This real world experience informs his ideas on implementing change.

Jerry has been teaching his practical techniques for implementing change to business professionals throughout the world for the past 25 years. He has extensive experience consulting with all levels of management.

His book, Overcoming Resistance, published by Simon & Schuster, was a Fortune Book Club selection and named a top business book. McGraw Hill published Managing the Dynamics of Change in 2006 and his most recent book, Life After Grad School, was published by Oxford University Press.

A highly skilled keynote speaker, Jerry has been addressing audiences throughout the world for over 25 years. He has extensive experience connecting with all levels of management from CEOs to front line supervisors and employees.

Audiences immediately recognize that Dr. Jellison provides substantive new practical ideas and tools, as well as being an engaging speaker. Jerry draws on his academic research and his practical experience leading the growth of a major financial organization.

The winner of multiple teaching excellence awards, Jerry's presentations are filled with humor and a phenomenal positive energy. All types of audiences respond to Jerry's combination of enthusiasm and substance.

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Changing by Doing
A New Way to Change

Change, change, change is the mantra of our times. Workers at all levels feel overwhelmed with implementing change. The problem isn't too much change. The problem is that the tools we use to adapt to change are outmoded and ineffective.

We've always been told to first change our thinking in order to change our actions. Jerry presents an exciting new approach that reverses this process. You'll learn ways to implement change by first taking action steps despite your doubts and fears.

These tools will enable you to personally experience the benefits of change even before you're persuaded it will be a good thing. Your positive experience will then cause your thoughts and feelings to change.

In this high energy presentation, you'll learn how to:

• Use a new action-based approach to change
• Recognize the limitations of the power of positive thinking
• Separate your fears about change from the reality of change
• Create experiential learning to accelerate personal growth
• Make change happen fast
• Employ the Power of Positive Doing

Overcoming Resistance to Change

Human resistance to change can undermine a company's ability to quickly adapt to new business challenges and opportunities. The usual solution to any interpersonal problem is said to be communication, but by definition the resisters are saying "no" to the leader's attempts to educate and persuade. Getting resisters to change requires a different set of tools, not just more and better communication.

Most leaders attempt to first change people's thinking in order to change their behavior. That approach doesn't work with people who are reluctant to change. When you help people take a few behavioral steps in the right direction, they quickly realize:

1. The new way isn't as frightening as they feared;
2. It's easier than they expected; and
3. They personally experience how it can benefit their own interests

In this engaging presentation, you will learn 5 simple and easy to apply techniques that can get even hard core resisters to change despite their doubts and fears:

1. Ground Level Language: Will minimize resistance and expedite change.
2. Front Load Benefits: Provide incentives during the first and difficult phase of change.
3. Ask Before You Tell: Use the 5 WHAT questions to create innovative action plans.
4. Make It Easy to Start: Remove small barriers and distractions that create resistance.
5. Bamboo Technique: Circumvent resistance and refocus on progressive action.

You'll leave the session with a new sense of control—feeling confident of youer ability to accelerate changes in their company.

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Jerry Jellison

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