Eric Chester

Consider what a service tech, parts counterman, detailer, etc. all have in common.

They are the type of front line employee that is in high demand, and in dangerously short supply.

The list of unfilled positions has never been longer, and the alarming rate of employee turnover in these types of positions has created an ever-growing mass of head-scratching employers desperately looking for answers.

Eric Chester’s presentation mirrors what he is conveying in his forthcoming book, Fully Staffed. As a consummate workforce researcher, award-winning speaker, and bestselling author, Eric is shining the spotlight on innovative and savvy employers that have made bold moves, implemented guerrilla recruiting tactics, and are transforming the way the hiring and retention game is played and won. Most of the companies and organizations that have developed these unique strategies are not marquee brands and household names; their techniques and methodologies will inspire organizations of any size to change the way they recruit, hire, and manage their employees.

If you have had enough of the “I can’t find good people” syndrome and want to get off the hire-fire treadmill, join the revolution of business owners, operators, leaders, and managers who proudly proclaim, “We are FULLY  STAFFED.”

Take-Aways: 
•    Why good employees are so much harder to find.
•    Why you must stop fishing for employees…and start hunting.
•    How to be the best place to work in your community.
•    Creating, developing, and reinforcing the “7 pillars of an On Fire workplace culture” i.e., Compensation, Alignment, Atmosphere, Growth, Acknowledgment, Autonomy, and Communication to improve productivity and ignite performance.
•    Get your top-performing employees recruiting for you.
•    Recruit from high schools, colleges, trade schools, ex-military, retirees, etc.
•    Stabilize application flow even when compensation is less than what is offered elsewhere. 
•    How to determine ‘better fits’ to ensure those workers that are hired are safe bets for long-term employment. 
•    Incorporate onboarding tactics guaranteed to slash costly turnover.

In a perfect world, business leaders would employ a workforce that’s engaged, enthused, and ethically unassailable. The reality, of course, is that the new emerging workforce is streetwise and techno-savvy, but they’ve not been taught how to succeed in the workplace, at home, or at school.
Eric Chester is the leading authority on developing work ethic in young adults and leading Gen Y employees to achieve at their remarkable potential. His presentation will illustrate why the work ethic in America has declined, and he’ll provide solid, actionable ideas and tools for developing the young worker and restoring the pride of a job well done, instilling within them the work ethic they should have received at home and in school – but didn’t.
• Discover the 7 Indisputable Core Values that every employer demands from every worker, and why they are getting harder to find but are essential to develop.
• Find out how to promote a workplace culture rooted in reliability, professionalism, integrity, and respect.
• Learn how to be an 'up and over' leader, moving employees from “Idle,” “Lucky,” and “Cheating” behaviors into the “Valued” Quadrant.
• Improve customer service in your business to break free from a “vending machine mentality” by learning how to instill an attitude of gratitude across your front line.